Shipping & Returns Policy | UNIVERSE PEN SHOW

Shipping & Returns Policy

Welcome to our Shipping & Returns Policy page. We’re committed to delivering a transparent and smooth shopping experience. Please read the following terms carefully before placing an order.

πŸ“¦ Shipping Policy

Shipping Locations:
We currently ship only within India.

Delivery Time:
Orders are typically processed and shipped within 1–2 business days. Delivery takes approximately 3–7 business days, depending on your location and courier availability.

Shipping Charges:

  • Free Shipping on selected products and offers
  • Flat Rate Shipping may apply on certain orders
  • Shipping charges vary by location and order value β€” clearly displayed at checkout

Courier Partners:
We deliver through trusted partners such as India Post, Delhivery, and Expressbees to ensure safe and timely delivery.


πŸ” Returns & Exchange Policy

Return Eligibility:
Return or exchange requests are accepted within 1 day of receiving the product. Requests beyond this window cannot be accepted.

Non-Returnable Items:

  • Discount Coupons
  • Event Passes (e.g., for Pen Shows)
  • Other items clearly marked as non-returnable on the product page

Return Process:

  1. Contact our support team within 24 hours at 9433646078
  2. We’ll arrange a pickup from your location
  3. Ensure the item is unused and in its original packaging

πŸ’³ Refund Policy

Once your return is approved and the item is received:

  • A full refund will be issued to your original payment method
  • Refunds typically take 5–7 business days to reflect, depending on your provider

πŸ›‘οΈ Need Help?

Still have questions or concerns?

Contact our support team at:
πŸ“ž 9433646078

Trust. Transparency. Timely Delivery.
We believe in making your shopping experience simple and secure.